It is a 5-day interactive course that is designed for human resources professionals. As a human resource professional, you do a lot more than just technical human resources work. Support must be constantly provided to employees and line managers. This is why human resources professionals find themselves having to capitalize on their human relations abilities, or soft skills, to deliver their work effectively. This is the beauty of this course; it stands apart in recognizing situations in organizations that demand special care and attention from human resources professionals outside of their technical human resources competencies. This course addresses those situations and shows you how to develop the right soft skills to handle them.
WHO SHOULD ATTEND
Human resources professionals or those who are about to start a career in human resources such as administrators and specialists. The course is also beneficial for experienced officers and managers in human resources who wish to update their knowledge and skills about the latest techniques in the various human resources functions.
By the end of the course, participants will be able to:
TOPICS TO BE COVERED
Day 1-Human resources and communication
Day 2-HR business communication and HR reports
Day 3-Conflict resolution: A required skill for HR professionals
Day 4-Client-centric HR departments
Day 5-Coaching and counseling employees and line managers
The instructor led trainings are delivered using a blended learning approach and comprise of presentations, guided sessions of practical exercise, web-based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.
Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate certified by the National Industrial Training Authority (NITA).
The training will be held at IRES Training Centre. The course fee covers the course tuition, training materials, two break refreshments and lunch.
All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.
ACCOMMODATION AND AIRPORT PICKUP
Accommodation and airport pickup is arranged upon request. For reservations contact the Training Officer.
Email: [email protected]
This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our IRES Training Centre or at a convenient location.
For further inquiries, please contact us on:
Kenya : Tel: +254 715 077 817 or Email: [email protected]
Rwanda: Tel: +250 789 621 067 or Email: [email protected]
Payment should be transferred to IRES account through bank on or before the start date
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