Courses Schedule.

Pick your preferred date for your preferred course


October 2020

Code Title Date Duration Location Fees
SQS01 Service Quality and Customer Satisfaction 26 Oct   -   30 Oct 5 days Kigali, Rwanda RWF 552,000 USD 920
SQS01 Service Quality and Customer Satisfaction 26 Oct   -   30 Oct 5 days Musanze, Rwanda RWF 552,000 USD 920
SQS01 Service Quality and Customer Satisfaction 26 Oct   -   30 Oct 5 days Nairobi, Kenya USD 920
SQS01 Service Quality and Customer Satisfaction 26 Oct   -   30 Oct 5 days Naivasha, Kenya USD 920
SQS01 Service Quality and Customer Satisfaction 26 Oct   -   30 Oct 5 days Mombasa, Kenya USD 920
SQS01 Service Quality and Customer Satisfaction 26 Oct   -   30 Oct 5 days Gisenyi, Rwanda RWF 552,000 USD 920

November 2020

Code Title Date Duration Location Fees
CMS01 Customer Experience Management Strategies 5 Nov   -   9 Nov 3 days Gisenyi, Rwanda RWF 552,000 USD 920
CMS01 Customer Experience Management Strategies 5 Nov   -   9 Nov 3 days Musanze, Rwanda RWF 552,000 USD 920
SQS01 Service Quality and Customer Satisfaction 9 Nov   -   13 Nov 5 days Virtual RWF 505,700 USD 516
CMS01 Customer Experience Management Strategies 9 Nov   -   13 Nov 5 days Virtual RWF 440,000 USD 449
CAR01 Customer Acquisition and Retention Strategies 9 Nov   -   13 Nov 5 days Virtual RWF 440,000 USD 449
CMC01 Customer Service Management Course 9 Nov   -   13 Nov 5 days Virtual RWF 505,700 USD 516
CMS01 Customer Experience Management Strategies 9 Nov   -   13 Nov 5 days Mombasa, Kenya USD 920
CRT01 Customer Service and Retention Training Course 9 Nov   -   13 Nov 5 days Virtual RWF 440,000 USD 449
CMS01 Customer Experience Management Strategies 9 Nov   -   13 Nov 5 days Naivasha, Kenya USD 920
CMS01 Customer Experience Management Strategies 9 Nov   -   13 Nov 5 days Nairobi, Kenya USD 920
CMS01 Customer Experience Management Strategies 9 Nov   -   13 Nov 5 days Kigali, Rwanda RWF 552,000 USD 920

December 2020

Code Title Date Duration Location Fees
CRT01 Customer Service and Retention Training Course 4 Dec   -   8 Dec 3 days Mombasa, Kenya USD 920
CRT01 Customer Service and Retention Training Course 4 Dec   -   8 Dec 3 days Kigali, Rwanda RWF 552,000 USD 920
CRT01 Customer Service and Retention Training Course 4 Dec   -   8 Dec 3 days Gisenyi, Rwanda RWF 552,000 USD 920
CRT01 Customer Service and Retention Training Course 4 Dec   -   8 Dec 3 days Musanze, Rwanda RWF 552,000 USD 920
CRT01 Customer Service and Retention Training Course 4 Dec   -   8 Dec 3 days Nairobi, Kenya USD 920
CRT01 Customer Service and Retention Training Course 4 Dec   -   8 Dec 3 days Naivasha, Kenya USD 920
CMC01 Customer Service Management Course 14 Dec   -   18 Dec 5 days Virtual RWF 505,700 USD 516
CMS01 Customer Experience Management Strategies 14 Dec   -   18 Dec 5 days Virtual RWF 440,000 USD 449
SQS01 Service Quality and Customer Satisfaction 14 Dec   -   18 Dec 5 days Virtual RWF 505,700 USD 516
CMC01 Customer Service Management Course 14 Dec   -   18 Dec 5 days Naivasha, Kenya USD 1,840
CAR01 Customer Acquisition and Retention Strategies 14 Dec   -   18 Dec 5 days Virtual RWF 440,000 USD 449
CMC01 Customer Service Management Course 14 Dec   -   18 Dec 5 days Mombasa, Kenya USD 1,840
CMC01 Customer Service Management Course 14 Dec   -   18 Dec 5 days Nairobi, Kenya USD 1,840
CMC01 Customer Service Management Course 14 Dec   -   18 Dec 5 days Musanze, Rwanda RWF 1,104,000 USD 1,998
CMC01 Customer Service Management Course 14 Dec   -   18 Dec 5 days Gisenyi, Rwanda RWF 1,104,000 USD 1,998
CMC01 Customer Service Management Course 14 Dec   -   18 Dec 5 days Kigali, Rwanda RWF 1,104,000 USD 1,998
CRT01 Customer Service and Retention Training Course 14 Dec   -   18 Dec 5 days Virtual RWF 440,000 USD 449