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Customer Service-Executive Courses | Indepth Research Institute

CUSTOMER SERVICE SHORT COURSES

At Indepth Research Institute, we understand that customers are important for any business to thrive. Therefore, we tailor our customer service training courses to ensure the building of great customer relations. We equip the participants with the relevant skills that enable them to position the customer at the center of the provision of products and services. Being Africa’s Leading Training & Consultancy Center since 2003, we offer the best customer service training courses in Africa that will ensure the enhanced delivery of customer service.

Participants take back to their organizations with enhanced skills that enable them to build a customer-centric organization. They will focus on customer experience as well as effective problem solving to ensure customer retention. Our courses are detailed and relevant to the needs of a different organization. We cover the basics as well as strategic customer service topics that will lead to enhanced customer experience, acquisition, and retention.

Course Location Start Date End Date Individual Price(Rwandan franc[R₣]/KES) Individual Price(USD/EURO) Register
Customer Service Management Course Nairobi-Kenya 06-07-2020 17-07-2020 USD 1,840
€ 1,660
We are no longer accepting registration for this event
Customer Service in the Hospitality Industry Course. Kigali,Rwanda 20-07-2020 24-07-2020 R₣ 552,000 USD 999
€ 878
Customer Service Management Course Naivasha,Kenya 03-08-2020 14-08-2020 USD 1,840
€ 1,660
Customer Acquisition and Retention Strategies Kigali,Rwanda 10-08-2020 14-08-2020 R₣ 552,000 USD 999
€ 901
Customer Service Management Course Kigali,Rwanda 17-08-2020 21-08-2020 R₣ 1,104,000 USD 1,998
€ 1,802
Service Quality and Customer Satisfaction Kigali,Rwanda 17-08-2020 21-08-2020 R₣ 552,000 USD 999
€ 901
Customer Service and Retention Training Course Kigali,Rwanda 07-09-2020 11-09-2020 R₣ 648,922 USD 920
€ 830
Customer Service Management Course Mombasa-Kenya 07-09-2020 18-09-2020 USD 1,840
€ 1,660
Customer Experience Management Strategies Kigali,Rwanda 14-09-2020 18-09-2020 R₣ 552,000 USD 999
€ 901
Customer Service & Retention Training Course Kigali,Rwanda 28-09-2020 02-10-2020 R₣ 552,000 USD 999
€ 878
Customer Service Management Course Nairobi-Kenya 05-10-2020 16-10-2020 USD 1,840
€ 1,660
Customer Service Management Course Naivasha,Kenya 02-11-2020 13-11-2020 USD 1,840
€ 1,660
Customer Service and Retention Training Course Kigali,Rwanda 09-11-2020 13-11-2020 R₣ 648,922 USD 920
€ 830
Customer Acquisition and Retention Strategies Kigali,Rwanda 16-11-2020 20-11-2020 R₣ 552,000 USD 999
€ 901
Service Quality and Customer Satisfaction Kigali,Rwanda 16-11-2020 20-11-2020 R₣ 552,000 USD 999
€ 901
Customer Service Management Course Kigali,Rwanda 23-11-2020 04-12-2020 R₣ 1,104,000 USD 1,998
€ 1,802
Customer Experience Management Strategies Kigali,Rwanda 07-12-2020 11-12-2020 R₣ 552,000 USD 999
€ 901
Customer Service Management Course Mombasa-Kenya 07-12-2020 18-12-2020 USD 1,840
€ 1,660
Customer Service & Retention Training Course Kigali,Rwanda 14-12-2020 18-12-2020 R₣ 552,000 USD 999
€ 878
Customer Service Management Course Nairobi-Kenya 25-01-2021 05-02-2021 USD 1,840
€ 1,660

Contact Us

+250 789 621 067
[email protected]
Kamukina KG 501 Gate
Kigali, Rwanda

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